Our solutions are priced on a per-merchant basis, tailored specifically to the services you require. There are a range of variables that range from business type, to products being sold, existing and future processing volumes, currencies required, chargeback history and so on.
We offer a wide range of services including multi-currency credit card processing, alternative payments and online fraud management solutions, and the fees are based on merchant needs.
In general terms, merchants who require the ‘core’ payment services can expect to pay payment gateway fees, which include a one-time integration fee, per transaction fee/percentage of monthly volume and a low monthly minimum charge.
Our business development team will work with you to tailor a package and fees based on your specific requirements.
Each of the acquiring banks charges a % fee (known as the discount rate) of merchants’ monthly processing volumes. Some also charge per transaction fees. Chargeback fees are levied by all banks and range from 5 – 10% with funds held for 180 days to cover the ‘risk’ window – the timeframe in which a chargeback can be initiated.
Other standard fees, for example, a set-up fee, are bank dependent.
Our business development team will review your specific requirements, and will work with the banks to tailor a package, and fees, based on your needs.
No. All charges are outlined by the banks in their merchant contracts (which you sign directly with the bank) and the same goes for our fees, details of which are agreed in advance with you and detailed in our payment gateway contracts.
Bank fees are deducted directly from processing.
Our payment gateway fees are paid on receipt of invoices. Merchants have the choice of paying by bank transfer or credit card.
Banks take their fees direct from merchant processing each day and in line with established contractual procedures.
Our payment gateway fees should be paid monthly and on receipt of invoice.
We invoice merchants on a monthly basis, as per their signed contract terms, for the services outlined. Merchants are required to pay on receipt of invoice.
This is arranged, and agreed, contractually between the merchant and the banks. Likely currencies are US Dollars, Euros, and British Pounds and it is dependent on merchant settlement currency.
For payment processing services, our fees are based on settlement currencies as outlined and agreed in the Payment Gateway Contracts merchants sign directly with us. For all other services, merchants will be charged in either Euros, British Pounds or US Dollars.
These fees are bank dependent and are current when outlined in the proposals provided to merchants by our business development team. Details are also contained in the merchant agreements you sign with the banks.
Standard charges are set by the banks independently of us. Based on your requirements, our business development team will negotiate the best possible bank discount rate for you.