What our customers are saying about us at First Atlantic CommerceFirst Atlantic Commerce

“Initiating a relationship with FAC was one of the best things we did when building our company’s e-commerce capabilities. From the get-go, we felt that we had a partner – and with all the qualities we could wish for: solid, reliable, knowledgeable, and responsive. The service we have continued to receive from FAC’s Business Development and Technical Support teams assures us that this is a company we can (and want to) grow with, especially as we expand beyond the region. We’re excited by what the future promises as we move forward together!” Katrine Smith Tulloch-Reid, Co-Founder, Epanafero Ltd. https://epanafero.com/

“I would like to express my sincere thanks and gratitude to the FAC team and Webgold for their help and support. The process was smooth and absolutely seamless. I wish both teams continued success on your business journey as you grow and make an impact within the region. Online business is that much easier for small companies such as mine because of both teams. Wishing everybody’s family joy, health and safety.” Claudine Blackwood, Nafasi Digital Media Agency http://www.nafasidigital.com/ February 2021

“I know I have said it before, but the efficiency of yourself and FAC is second to none. It is truly a pleasure having FAC as a strategic partner.” Alan Lee. Experience Caribbean Ltd., Trinidad https://carnivaltribe.com/ March 2020

“I really appreciate all the hard work and assistance from your team… Have a great day and thank you.” Rayon Reid, IT Professional. 3RDesignz http://3rdesignz.com March 2020

“I want to say a huge thank you to you and your team. The service was exceptional, especially from Faith and Stephen, their responses are always prompt and we are guided properly.” Rockoll Scott — University of Technology Jamaica https://www.utech.edu.jm/ February 2020

“I have worked with FAC for over one year now and it’s been a pleasure to work with the team. Their services are vital to the operations of our business.” Colin Rego, Founder & CEO — Sargasso Sea https://sargassosea.app December 2019

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“The FAC team is excellent and your support to clients is like no other. I truly love working with the FAC team. And our future payment solutions will definitely be powered by FAC.” Kevin Kennedy – Software Developer, Database Technologies Ltd. www.database-technologies.com January, 2017

“Working with First Atlantic Commerce has been a pleasure. They were able to accommodate our unique requirements through business innovation and technical flexibility, which helped streamline our online payments process. Their support team is also very quick to respond. Highly recommended!” Roger Seivright – Managing Director, Unique Vacations Limited www.sandals.com October, 2015

“First Atlantic Commerce has enabled us to easily process our customer credit card payments across various markets. First Atlantic Commerce has facilitated payment efficiencies across multiple jurisdictions and their level of service and support is truly outstanding. We would not have been able to scale our processing operations without this platform and its functionalities. Digicel looks forward to the continued partnership and support from First Atlantic Commerce.” Craig Binns – Digicel Group, Process Development Manager www.digicelgroup.com September, 2015

“Based on the 15,000+ successful transactions that have transpired over the last 2 months we are confident the decision to implement FAC Kount’s security features was the right one for us. It has helped to reduce fraudulent credit card usage while causing very little inconveniences to our customer base.” Wayne Chen – on behalf of BTC Bahamas www.btcbahamas.com February, 2014

“We highly recommend FAC. Technical support is outstanding and the service we have received from FAC is certainly professional and efficient. FAC has an extremely knowledgeable Team, both the Technical and Customer Support and our Account Manager has been phenomenal. It has been a pleasure to work with FAC for the last couple of years.” Maria Garth – Director, Customer Service Flight Support Ltd, interCaribbean Airways (formerly Air Turks and Caicos Ltd) www.intercaribbean.com January, 2013

“Whenever we need them for assistance or advice, the team at FAC is always a phone call away and ready to help. Whether it is an integration issue, new service addition or day-to-day account management, all our requests are handled quickly and efficiently. We know that all we have to do is ask – FAC’s team does the rest.” Milena Stefanova – Financial Manager www.siteground.com October, 2012

“PriceSmart and its subsidiaries have been using FAC services including 3DS since February 2010 in 5 countries including Trinidad & Tobago, Barbados, Jamaica, USVI and Aruba. We implemented the 3DS after rolling out the ecommerce services throughout each of our countries. They have been professional and ethical and have lived up to their commitments during the implementation phase as well as post implementation. It has been a pleasure doing business with FAC and I have no reservation in recommending them.” Atul Patel – Senior Vice President, Corporate Treasurer www.pricesmart.com September, 2012

“Worldnet are an online eCommerce Gateway based in Europe. In 2008 we looked at the option of developing an in-house 3DSecure solution. This approach was too expensive & time consuming, so instead we looked for a hosted solution that we could integrate with out own Payment Gateway. Having looked at all of the options available, we selected First Atlantic Commerce as our 3D Secure partner. From the start, this has proven to be an excellent decision. Since 2009 we have expanded our relationship, and now use the FAC 3D Secure service with 5 of our Acquiring partners. In all cases, FAC have performed above & beyond what we would have expected. We have no hesitation in strongly recommending Chris, Dawn, and all the team at FAC.” John Clarke – Head of Product Innovation, WorldNet TPS www.worldnettps.com April, 2012

“We have been using the services of FAC for the past four years. During that time, we have received an excellent level of customer support. We have also received an excellent interpersonal service on a one-to-one basis. They have a very user-friendly interface that was easy to integrate in web sites.” Tony Berkman – Internet Travel Group Inc., Spain www.rentalcargroup.com December, 2007

Testimonials