Why Convenience Doesn’t Trump Security When It Comes to E-Commerce


Last month, Ticketmaster announced that it had suffered a security breach due to malicious software on a third-party customer support tool. The BBC reports that as many as 40,000 UK customers could have been affected. The security breach took place between February and June, and customers in North America were apparently not affected.

The Ticketmaster hacking is the latest evidence of the risk people face when they decide to shop online. And a majority of online shoppers are holding banks and retailers accountable, saying they must do more to combat hackers out for their credit card information and other data.

In a poll conducted by the Electronic Payments Coalition®, those surveyed said they wanted more security in e-commerce:

  • 3 in 5 consumers place primary responsibility on financial institutions to develop secure ways to pay for things online.
  • A majority believe that retailers must be held responsible for e-commerce security as well.
  • A majority of customers want authentication methods, like biometrics and encryption, to increase payment security.

Merchants, financial institutions, and gateways  looking for the best in e-commerce fraud prevention choose First Atlantic Commerce. Our powerful online fraud prevention solutions enable our clients to prevent fraud and avoid chargebacks and other consequences of fraud. Our e-commerce fraud prevention solutions include the following:

Pre-authentication Services: Screen and process transactions in real-time. Our standalone service enables global internet merchants to screen North American customers for added security.

3-D Secure™: Protect your online sales and prevent unauthorized transactions and chargebacks with 3-D Secure™ technology. 3-D Secure stands for “three domain server” as there are three parties involved in a given transaction: the merchant, the merchant’s bank, and the card issuer. This fraud prevention service allows customers to create passwords to their Visa or MasterCard, adding additional security on sites that use 3-D Secure™.

Kount: Kount’s e-commerce risk management technology has literally been used to process hundreds of millions of transactions on the web, and nobody understands fraud prevention better than Kount. The award-winning platform is available through First Atlantic Commerce.

Want to learn more about our e-commerce fraud prevention solutions? Contact our team today at +1 441-296-5598 to discuss your options.