It depends on the services requested. We leave this decision to the merchant. Our solutions are available as part of an integrated package or on a standalone basis, for one, or all of these services including AVS, 3-D Secure™ and Kount.

There is no standard rate and much will depend on whether you take a standalone service or integrate these services into a direct merchant account solution. Pricing depends on many facets including established and expected monthly volumes. There is normally a per verification transaction charge.

Yes. We reserve the right to review each application on its merit, and to respond accordingly. Our business development team is happy to consider qualified requests for our standalone fraud management services. These include pre-authentication, 3-D Secure™ payer authentication and Kount services.

No. If these services are taken as standalone solutions then they can run alongside your existing payment processing services.

Yes. Once pricing, volumes and terms are agreed, our business development team will send you a contract for review and signature, in duplicate.

By bank transfer or credit card. Our accounts department will provide you with all the necessary information once your contracts are signed with us.

Monthly on receipt of invoice.

Yes. Terms do apply, and these will be agreed in advance and covered in your contracts with us. The currency options for payment of our fees is US Dollars, Euros and British Pounds.

Yes. Our technical team works with each of our merchants to ensure adequate knowledge transfer and training ahead of the service going live.

Yes. You need to integrate to our payment gateway for our standalone services.

How Do I Obtain Chargeback Liability Shift?

By implementing our payer authentication solution, cGate®SecureVerify. It is fully compliant for Verified by Visa and MasterCard®SecureCode™, which protects online merchants around the world from fraudulent transactions for certain chargeback reason codes.

Both Visa and MasterCard offer chargeback liability shift for specific fraud related chargebacks when the transaction is authenticated (or attempted to be authenticated) through Verified by Visa or MasterCard® SecureCode™, via a certified payment gateway, and a 3-D Secure™ enrolled Acquiring bank.

  • Provides Internet merchants with the ability to verify a consumer transaction through a secure, electronic, non “face-to-face” authentication process
  • Enables all parties in an eCommerce payment transaction to transmit confidential and valid payment data
  • Provides verification to the merchant that the buyer is the authorized user of a card account
  • Offers immediate protection from fraud-related chargebacks (“I didn’t do it” chargebacks)

AVS helps to screen fraudsters by comparing the billing address provided by the purchaser to the billing address on the cardholder’s credit card statement.

Our standalone service, designed to help global Internet merchants mitigate cardholder chargebacks and credit card fraud, is called AV-yeS. The benefits and information provided as part of this solution arm merchants in their fight to maximize online sales, and reduce the negative impact on their businesses of unwanted transactions.

To find out more please contact us. Or simply apply online.