Card payments regulation among top SME headaches

Security regulations and compliance issues surrounding data protection and online payment standards are among the top bugbears for small-to-medium-sized enterprises (SMEs) a poll has revealed. Author: Chris Taylor

Security regulations and compliance issues surrounding data protection and online payment standards are among the top bugbears for small-to-medium-sized enterprises (SMEs) a poll has revealed.

Meeting at a Computer Weekly IT event, SME IT leaders discussed the challenges that face online enterprises today.

They argued that the Data Protection Act and Payment Card Industry Data Security Standards (PCI DSS) were the most time-consuming and expensive regulations to maintain.

PCI DSS is an information security standard for organisations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM, and POS cards. Despite the obvious concerns that businesses may have operating within legislative frameworks, merchant account providers can relieve much of the pressure for businesses – as Peter Vangeen, owner of Corporate Chauffeurs explained.

“Compliance is about covering yourself, passing on the problems and ticking all the boxes,” he said, cited CloudSoc.net. “I’m running a business. Reading through 400 questions that are meaningless to me is not a way to spend my time.

“I want to look after customers which I have done for 20 years without a security issue. The tick-box culture large companies perpetuate and wrap up in corporate speak is meaningless for SMEs.”

The issue came second in a list of the top five IT challenges, said Computer Weekly. The first concerned cloud security. Others included the changing landscape to SMEs, security/education for SMEs and the new security standard ISSA5173.

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